Luxe Nails & Spas in Spring, Texas

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• Dinisha Patterson

  Posted Jan, 07 2020

  Tiffany best friend need the learn How to respect customers. I have been driving from the Galleria to this salon once a month for almost a year. Three weeks ago I tipped Tiffany’s best friend $20 because I enjoyed her service. Today she must have had a bed night, because she was very rude. She even argue with me in front of the other customers. Tiffany knew I was not happy about the way her best friend was treating me, yet Tiffany acted as if Ishe did know I was in her salon today.
  
  Her husband worked 20 mins on the person before me my scheduled appointment Again I say I had a scheduled appointment!!!!
  But I was told when I asked for a design She might not be able to give me the design because she had a customer. Will what was I??? Chop beef!!!
  Being in sales I have learned you Never make a person feel as if the are only a number to you. You never Argue with a customer especially in the presence of others and you always have Compassion.
  The only thing this young lady did was complain the whole time she was doing my toenails. I told her that I was a customer after she felt the need to tell me over and over again that she had spent two hours on my feet.
  Tiffany husband came to her Defense by telling me they only have an hour on each customer. If you want to be rushed this is the SALON for you.
  He even told me I should not come on a Saturday because it takes them too long to do my nails and toes. WOW. I will never return to this place. After fighting the traffic to get here, one would think the Management would have Since enough to be grateful for loyalty in a customer. They act as if I they are doing you all a favor. I will Be frequenting on of the many Salons I pass driving to spring from now on!!! Nothing is worth this hot mess I experienced today!
  
  Worst experience I have had in any Salon in a very long time.

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